Everyone knows about the new client confidentiality rules that come into play on 25th May next year with the introduction of EU GDPR (General Data Protection Regulation): GDPR will apply to all UK businesses, irrespective of Brexit.
In simple terms, GDPR tightens and clarifies data protection and client privacy laws, and failure to demonstrate compliance could attract fines of up to 4% of annual global turnover or EUR.20,000,000.
With GDPR on the horizon the ability to deliver and collect your client’s confidential and personal information in a secure, fully-audited environment has never been more important: the common practice of sending personal documentation by e-mail is a risk too far.
According to Nick Southan, SDX Messaging’s CEO, “There is a mountain of GRPR-related information and resources out there, but what’s most important is to get good, sound advice and prepare your business for GDPR by taking practical and cost-effective organisational and technical measures well in advance of the deadline.”
“With 21 million document packs delivered securely to date, SDX Messaging has been helping brokers of all shapes and sizes address the challenges of GDPR.”
SDX Messaging’s flagship service SDX Cloud Edition works with any combination of back-office administration systems: rather than being printed and posted, or e-mailed, documents are sent (and collected) via a secure, fully-branded document vault. Access to documentation is monitored and audited, not only helping brokers to demonstrate proper due diligence but also providing intelligence that can be used to improve customer service, market and cross-sell other products and services.
Nick Southan concluded “SDX Cloud Edition is an ideal solution for UK brokers: it’s simple to use, de-risks your business, improves customer service and reduces costs. Our existing customers love it, and more importantly so do their clients.”